Refund policy
No Return & No Refund Policy
Effective Date: July 28, 2026
At Xaforra, customer satisfaction is important to us. Please read this policy carefully before placing your order.
No Returns
All sales made through Xaforra are final. We do not accept returns or exchanges once an order has been delivered, except where required by applicable law.
Please review your order carefully before completing your purchase.
No Refunds
We do not offer refunds for:
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Change of mind
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Incorrect product selection by the customer
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Orders placed by mistake
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Delays caused by shipping carriers or customs
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Incorrect shipping information provided by the customer
Once an order has been processed or shipped, it cannot be canceled or refunded.
Damaged or Incorrect Items
If you receive a product that is damaged, defective, or incorrect, please contact us within 48 hours of delivery with:
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Your order number
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Clear photos of the product and packaging
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A description of the issue
After reviewing your claim, we may, at our sole discretion, provide a replacement or another suitable resolution if the issue is verified.
Order Cancellation
Orders may only be canceled before they have been processed. Once processing or shipping has begun, cancellations are no longer possible.
Contact Us
If you have any questions regarding this policy, please contact us:
Store: Xaforra
Website: xaforra.shop
Email: xaforra@gmail.com